“Upholstery on the subway seats”
John Stepper John Stepper

“Upholstery on the subway seats”

"The way things are" isn't the way things have to be. Crafting intentional shared social norms can make work and life better for your team and family, or even your community or country.

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“Activating the culture”: A path from values to everyday behaviors
John Stepper John Stepper

“Activating the culture”: A path from values to everyday behaviors

Most cultural transformation programs don’t change very much.

What’s usually missing is a chance for employees to work out how the values applied to their particular job and context; to actually experience what it would feel like to be “One Company”; to provide at least some answers to “What’s in it for me?”.

Social learning programs can close these gaps, particularly when they have three specific elements.

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