“Who authorized this?”
What do you do when your boss cares more about control and preserving their authority than about doing what’s right for the company and its people?
The first scientific paper on the effectiveness of Working Out Loud®
Can a social learning program change people’s behavior and sense of empowerment? If so, can these changes stick?
“Yes” and “Yes”.
This post summarizes the study, its findings, and ideas for future research.
Ms. Williams at Window #4
The US post office has almost 600,000 human beings working there. On average they may come into contact with dozens of customers or colleagues every day.
What if more of those 600,000 employees were like Ms. Williams? What kind of difference would that make?
Everybody Matters
When it comes to how their employees relate to each other and to the work they do, Everybody Matters serves as an inspiring example of the way things could be.